Today’s post was written by Tracey Mitchell.
As a community organizer and facilitator, I often tell people in facilitation training sessions, “Working with people gets easier, but it never gets easy”. We humans can be moody, fickle, indecisive, whiny, manipulative and sometimes even mean. Similarly, in my years of taking the bus, I’ve seen some pretty bad behaviour at times, and I can assure you that almost none of it was on the part of bus drivers. Nevertheless, when you ask any employee at Saskatoon Transit what they like best about their job, there’s a very good chance they will say, “the people.”
I had the pleasure of chatting with bus drivers and other employees this week. All of them had stories to share about the people they work with and how neat it is to get little glimpses into people’s days. “My favourite part is seeing the little good things that people do,” said bus driver Eric Taylor. “Say, a stroller comes on the bus and you see a young kid with his headphones in and you don’t expect him to notice or help out, but you see him lift up the chair and help out. I had a young guy once carry groceries off for a lady. They think you don’t notice, but I do.”